DEAR CUSTOMERS,

In the relevant product manual. against; On the date of delivery, split air conditioners WERE WARRANTED FOR 3 (Three) YEARS, VRF AIR CONDITIONERS FOR 2 (TWO) YEARS. No fees will be charged under the name of labor cost, replacement part cost or any other name for transactions made under warranty. The time spent for repairs with expired warranty period is added to the warranty period. Repair period is maximum 20 working days. This period starts with one of the seller, dealer, agency, representative, importer or manufacturer of the product in our product authorized service workshops, in the absence of our authorized service workshops. The determination of the technical methods to be applied in the elimination of the defect and the determination of the parts to be replaced belongs entirely to our company. The rectification can be done in the place where the product is located or in authorized service workshops. Our customer's approval is essential. On the delivery date of the product, provided that the warranty period is within the warranty period, the warranty period given by the manufacturer-manufacturer and / or importer is at least four times a year, and the warranty period given by the manufacturer-manufacturer and / or importer is the fifth six times. In cases where he claims, the consumer can demand free replacement of the goods, a refund or a discount on the rate of defect. For problems that may arise regarding the Certificate of Guarantee, you can apply to the Ministry of Industry and Trade, General Directorate of Protection of Consumers and Competition.

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